51 Forest Hills Parkway Dartmouth, NS B2W 6C6

Return to Play Plan

COVID-19 closure ‐ November 24, 2020
Facility closed for 2 weeks

As per the announcement today by the Provincial Government fitness facilites are mandated to close as of midnight November 25, 2020. In an abundance of caution we will be closing Cole Harbour Place for at least 2 weeks as of midnight tonight (November 24, 2020). The potential reopening date is December 10, 2020 pending goverment approval.

We will post additional information later this week in regards to memberships and credits and refunds for programs. No one will be required to pay for anything that they did not receive though. Please be patient with us as we work through the details.

We will have more updates later this week here and on our social media.

As always, the health and safety of our members, users and staff is our first priority. To support this priority during the COVID-19 pandemic, additional measures and changes in services are required. Our reopening plan follows the current advice of Public Health experts, mandated legislation and takes into consideration best practices from similar facilities and sports organizations in Canada and internationally.

This section of our website explains what to expect at CHP as we reopen in stages. Please keep in mind that public health information and provincial directives can change quickly. We will make every effort to update our website as fast as possible as we adapt to these changes.

Return to Play Plan

Our plan follows the advice of Public Health experts, mandated legislation and take into consideration best practices from similar facilities and sports organizations in Canada and internationally. Specifically this means that we will be supporting the following:

  • Enforcement of physical distancing (2 metres)
  • Enhanced cleaning and disinfecting, especially of high touch surfaces
  • Heightened hygiene practices for both staff and members/users
  • Protective equipment
  • Health screening protocols
  • Modifications to availability of amenities, schedules and facility hours of operation to support reopening in stages
  • Pre-booking to support access control and gathering restrictions

COVID-19 in the community ‐ November 17, 2020

Cancelled classes this week

As most have heard there have been two positive cases within the school system in the nearby area. Now more than ever it is so important to follow the guidelines sent out from Public Health to help protect ourselves against COVID‐19. We are committed to the health and safety of all our members, users and staff, and want to ensure that we are doing all we can to keep everyone safe.

In order to allow public health time to complete contact tracing we are cancelling swimming lessons and dance classes this week on Tuesday, Wednesday and Thursday. These classes will be made up at the end of the session so that everyone will still receive all of their classes. All classes will resume on Friday. We will be contacting everyone registered to let them know about this change.

We are asking that everyone continues to follow public health guidelines and pay extra attention to the following:

  • Do not come to the building if you are experiencing any symptoms of COVID-19, or feel unwell;
  • Do not come to the building if you have travelled outside the Atlantic bubble within the past 14 days;
  • Do not come to the building if you are waiting for results for a COVID-19 test, or have been in close contact with anyone else awaiting results of a COVID-19 test; and
  • Do not come to the building if you have been told to isolate.

As part of our current protocols, we have specified times where we are closing to do a thorough cleaning throughout the day, as well as having a full building deep clean done each night. We also address all high touch surface areas throughout the facility.

We remain committed to providing the safest space possible for the physical and mental health of our community. We continue to follow Public Health guidelines and will make any adjustments necessary to our protocols and reopening stages.

Return to Play Plan Update November 2020

Return to Play | Stage 3 – Begins September 1, 2020

Facility Access

  • Extended Facility Hours: Monday – Friday 6am-9pm; Saturday & Sunday 7:30am-7pm. There are times we are closed for cleaning still, so be sure to check the schedules before coming to the gym
  • Member and General Public access via Memberships and Timeslot Booking Fees**
    **Regular memberships reinstated and payments resume
  • Members do not have to book for the fitness centre prior to arriving, but it is still recommended as spaces are still limited in numbers due to public health guidelines, and risk being turned away if there are no spaces available. General Public will need to continue to book online or by phone for the fitness centre prior to arriving.
  • Squash courts, public skates and all pool spaces will have to be booked prior to arriving for Members and General Public.
  • Passes will be accepted again, but will need to be presented in person to the front desk when booking a space
  • Members will be able to book 7 days in advance of activities. General Public will be able to book 48 hours in advance of activities.
  • Capacity increased in Fitness Centre (60) as per Public Health limits and social distancing
  • Masks required while inside the facility except when exercising; hand sanitizer and staying healthy reminders (handwashing, social distancing, etc.) located throughout the facility
  • Separate entrances and exits for users
  • Change Room access will be available for members only, showers are now available. Change rooms are now separated into Fitness Centre and Pool change rooms. Space is limited so it is still recommended to come dressed and ready for your activity.
  • Ongoing disinfecting, scheduled cleaning periods between times slots and nightly deep cleans continue

Masks

Masks are mandatory beginning Friday July 31, 2020 for all people entering the building as per Public Health Guidelines - https://novascotia.ca/news/release/?id=20200724004

Recently, the Province announced that as of Friday July 31, 2020, masks would be mandatory in public spaces.

Everyone entering Cole Harbour Place will be required to wear masks, except for the few exemptions as per Public Health:

  • Children under two are exempt, as well as children aged two to four when their caregiver cannot get them to wear a mask.
  • People with a valid medical reason for not wearing a mask are exempt.
  • Schools, daycares and day camps continue to follow their reopening plans. 

Masks must be put on by people before entering the facility. If you do not have a mask on, staff at the door will remind you that you need to be wearing one to enter the building and you may be refused entry. Masks must be worn everywhere around the facility except for when you are participating in your activity.

You DO have to wear a mask in:

  • The entrance of the facility
  • Hallways
  • Washrooms
  • Arena (when you are not on the ice)
  • Locker rooms
  • Meeting rooms

You do NOT have to wear a mask when:

  • You are working out in the fitness centre
  • You are participating in a fitness class
  • You are on the ice surface
  • You are in one of the pools
  • You are in a squash court

When you are finished your activity, you will be required to put your mask back on and leave it on until you have left the facility.

Amenities during Stage 3

While following public health guidelines and our planned stage opening it means that not all amenities will be available right away. We understand that this is disappointing to some people, and we will continue to update and make changes and restrictions and guidelines are updated over time. Here is a glance at what will be available and what will not be available during Stage 3 of our opening plan:

Available (with modifications) Not Available
Squash  Child Minding
Fitness Centre/ TRX Lounge area and furniture
Change Rooms for the gym- Available for members only New membership tours
Arenas
Fitness Classes 
Washrooms- Not available to public who are not booked into the facility
Room Rentals- No social rentals
Outdoor Playground (no booking required, please respect Provincial guidelines when using)
Pool
Water fountains - automatic bottle fill only

Enhanced Safety and Cleaning

Modifications will be made throughout the facility to ensure safety and increase hygiene. All disinfectants and hand sanitizers used are on Health Canada’s list of hard-surface disinfectants that are supported by evidence following drug review, demonstrating that they are likely to be effective and may be used against SARS-CoV-2, the coronavirus that causes COVID-19.

  • Increase touch-free initiatives will be in place
  • Payment processing will be modified so few in person transactions
  • Quiet periods for program areas during which additional cleaning will take place
  • Signage around to explain traffic and who should not entre (if traveled within 14 days, or feel sick)
  • Zero tolerance for behavior that puts others at risk
  • Water fountains closed and open for only bottle fill
  • Nightly deep cleans
  • Communication plan will be in place-cleaning protocols posted online and available to customers

Washrooms

  • Proper hand washing and drying before exiting the washroom is required.
  • Washrooms cleaned throughout the day by staff, with a deep clean overnight.
  • Washrooms are not to be used as a substitute for change rooms.

Elevator

  • Only one (1) person in the elevator at a time to support social distancing.
  • Elevator service is critical for individuals with limited mobility. Please consider using the stairs if you’re able.
  • Buttons (inside and out) disinfected throughout the day, with a deep clean of the elevator overnight.

Memberships

Information on memberships can be found by visiting here.

Pass fees

Information can be found by visiting here.

Day Camps

Information can be found by visiting here.

Fitness Centre

Information can be found by visiting here.

Squash Courts

Information can be found by visiting here.